Post-conversation intelligence

Your next deal is in a conversation you've already had.

Sensyc reads every conversation — voice, live chat, or AI — and turns it into a tracked opportunity, so nothing from a conversation gets lost the moment it ends.

How it works

From a finished conversation to a tracked opportunity

Everything happens after a conversation ends — the same four steps, whether a person or an AI handled it.

1CaptureFinished calls, chats, and AI conversations come in — recorded and transcribed.
2ReadEach one is scored, tagged, and checked for intent, objections, and sentiment.
3Open the opportunityReal buying intent becomes a tracked lead, attached to the right customer.
4Move it forwardOwner, next step, and any automations — so it doesn't stall in an inbox.
The centerpiece

One customer, every conversation

A customer is more than a single conversation. Sensyc threads every conversation a person has — across channels, over time — and every opportunity it opens into one timeline. First touch through to won or lost, with stage, owner, and tags in view.

Voice, live chat, and AI chat on a single thread.Several conversations and several leads per customer, all linked.Read the same whether a person or an AI handled it.
Pipeline

The pipeline that fills itself

Open opportunities pulled straight from conversations — no manual entry. Ranked by value, each with an owner and a clear next step.

CustomerSourceStageNext step
JAJordan AveryVoiceWorkingSend the group quote
RCRiley ChenLive chatNewQualify the budget
SOSam OkaforAI chatQualifiedBook the walkthrough
DLDana LeeVoiceWorkingFollow up on the quote
Analysis

What Sensyc reads in every conversation

Behind the timeline and the pipeline is a reading of every conversation, in plain terms — so the tags and stages you see are grounded in what was actually said.

Every conversation scored against your own rubric.Key moments tagged — objections, competitor mentions, buying signals.Sentiment tracked per conversation, per rep, and per customer.Full transcription, disposition, and custom tags on every record.
Coaching

Coach your team from what was actually said

Every conversation is already scored and tagged, so coaching is grounded in evidence — not random spot-checks. See how each rep handles objections, pricing, and next steps across all of their conversations.

Every rep reviewed against the same rubric.Wins and missed moments surfaced automatically.Patterns per rep over time, not one-off checks.
Connected

Fits the tools you already use

Turn a tag into an action. Connect to your CRM, helpdesk, Slack, and email — with webhooks and a REST API for anything custom.

CRM
Helpdesk
Slack
Email
Webhooks
REST API
Industries

Wherever revenue starts with a conversation

Wherever your revenue starts with a conversation, Sensyc makes sure the opportunity inside it gets tracked and worked.

Hospitality

Hotels and resorts recovering direct bookings from calls and chats.

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Real Estate

Agencies turning inbound inquiries into tracked deals.

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Automotive

Dealerships following every sales and service conversation to a result.

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Home Services

Quotes and jobs that never fall through after the first call.

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Travel

Agencies and operators converting high-intent inquiries.

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Contact Centers

High-volume teams that need every opportunity logged and worked.

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Ready when you are

Turn your conversations into opportunities.

Every conversation read and scored, every opportunity tracked and worked.